PowerBPM
RPA-Enabled Workflow AI

M365 · AI-Powered · RPA-Enabled · Enterprise-Grade

PowerBPM is VGAI’s comprehensive workflow management and
automation platform — built on Microsoft 365, powered by AI, and enabled
by RPA. Designed to streamline business processes, optimise approvals,
and enhance operational efficiency across your entire organisation.

• AI NATIVE SERVICES • AI / ML OPS • AI Guardrail & Compliance • All Four Services. At a Glance. • AI NATIVE SERVICES

PRODUCT OVERVIEW

One Platform.
End-to-End
Workflow Intelligence.

PowerBPM is a Microsoft 365-based comprehensive workflow management and automation platform designed to streamline
business processes, optimise approvals, and enhance operational efficiency through advanced RPA integration.

 across all departments — from finance and procurement to HR, compliance, and operations.

Unlike generic workflow tools, PowerBPM delivers a single pane of glass across all your existing business platforms — acting as
a powerful orchestration layer above SAP, Oracle, Salesforce, and any enterprise system you already run.

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Automated Workflow Creation
Reduces manual effort and errors with streamlined, consistent processes for approvals and document handling.
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Intelligent Process Automation
RPA integration handles multi-step workflows involving complex data processing with minimal human intervention.
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Dynamic Workflow Management
Customisable, rule-based workflows that adapt based on real-time
End-to-End Lifecycle Management
From initiation to final approval — managing escalations, notifications, and task completion monitoring.

Core Capabilities

Three Pillars of
Intelligent Automation.

PowerBPM’s capabilities span three powerful pillars — AI-Enabled intelligence, RPA-powered automation, and approval workflow
management — all working together on a single M365 platform.

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AI-Driven Text Extraction
Advanced AI algorithms extract key information from documents — contracts, invoices, forms — reducing manual data entry and ensuring accuracy.
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NLP for Document Understanding
PowerBPM's AI engine analyses and interprets unstructured text from documents, emails, and forms — providing structured data for automated workflows.
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Real-Time Document Processing
AI capabilities enable real-time processing of high-volume documents, identifying discrepancies and automatically triggering approvals or escalations.
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Seamless Document Management
Automatically extract and store key data from forms and documents in structured databases — SQL or Oracle DB — facilitating audits and compliance tracking.
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Intelligent Scoring Mechanisms
Complex AI-driven scoring automatically computes decisions — such as credit limits — based on configurable rules and multi-variable data inputs.
KYC Document Extraction
AI-powered extraction of customer KYC document data with automated validation, alert generation, and compliance flagging.
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Automated Workflow Creation
Automates workflow creation to reduce manual effort and errors, ensuring streamlined and consistent processes for approvals and document handling.
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Task Automation
Repetitive tasks — document submission, status updates, and routing — are automated, freeing up employee time for higher-value work.
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SCADA Data Processing
Reading SCADA device data from multiple locations, consolidation, manipulation, and sending automated alerts and dashboards to user groups.
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Invoice Processing Automation
End-to-end invoice processing automation — extraction, validation, routing for approval, and posting to ERP systems without manual intervention.
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Pharma Data Extraction
Extracts complex compound data from websites and software, consolidates results, and sends automated alerts to Pharma vigilance teams.
Supply Chain Management
End-to-end supply chain management — from procurement to delivery — ensuring timely and efficient execution across the entire supply chain lifecycle.
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Customisable Approval Processes
Create multi-level approval workflows tailored to organisational requirements — supporting unlimited approvers and reviewers at every stage.
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E-Signature Integration
Secure, legally compliant e-signatures based on unique approver passcodes — streamlining approvals without compromising on security.
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Approval Escalation
Built-in escalation ensures critical approvals are never delayed — automatically routing tasks to higher authorities when SLAs are at risk.
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Audit Trails & Compliance
Detailed workflow and audit logs for every activity — full visibility into the approval process satisfying regulatory compliance requirements.
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Automated Alerts & Notifications
Timely notifications at each workflow stage — ensuring stakeholders are informed, delays are minimised, and approvals processed faster.
Document Watermarking & Archiving
Convert documents to PDF and watermark after approval — ensuring integrity and security. Final documents archived on-premise or in database.

Key Benefits

Why Enterprises
Choose PowerBPM

PowerBPM delivers measurable, immediate business value — reducing manual effort, accelerating approvals, and ensuring
compliance from day one of deployment.

50%
Reduction in Manual Effort

Automation of repetitive tasks leads to significant time savings across document handling, routing, and approvals.

Faster
Approval Cycles Efficiency

Dynamic workflows and automated escalations reduce bottlenecks and speed up approval times across all business processes.

Full
Enhanced Compliance

Detailed logs and audit trails help businesses stay compliant with internal policies and regulatory standards at all times.

SAP+
Seamless Integration

Integrates with SAP, Oracle, Salesforce, and existing systems to support broader business process automation without disruption.

The PowerBPM Difference

What Makes
PowerBPM Different.

Proven enterprise-grade performance that generic M365 tools simply cannot match — VGAI’s PowerBPM sits as an intelligent
orchestration layer above your existing technology stack.

Proven enterprise-grade performance that generic M365 tools simply cannot match — VGAI’s PowerBPM sits as an intelligent
orchestration layer above your existing technology stack.

Single Pane of Glass — A comprehensive view of all workflow approval systems, serving as a supplemental layer to your existing platforms such as SAP, Oracle EBS, and Salesforce Modules.

Unlimited Document Templates Capacity— Store an unlimited number of document templates in the master database, available to initiate any workflow approval at any time.

2M+ Document Processing Capacity — Processes large volumes of documents with efficiency and cost-effectiveness, bypassing the typical usage limitations associated with SharePoint.

Unlimited Approvers & Reviewers — Add unlimited approvers and reviewers to each workflow — no caps, no workarounds, no per-seat licensing restrictions.

Secure Passcode-Based E-Signatures — E-signatures based on each approver's unique passcode — providing a secure and streamlined approval process without external signature tools.

Unlimited PDF Annotations — Users can add unlimited comments on PDF notes, facilitating rich collaboration and detailed feedback among all approvers and reviewers.

Detailed Workflow & Audit Logs — Generates granular logs for every activity — providing full visibility into the approval process and satisfying all compliance and regulatory requirements.

PDF Conversion & Watermarking — Convert documents to PDF and apply watermarks after approval — ensuring document integrity, security, and archival on on-premise servers or databases.

Use Cases

15+ Ready-to-Deploy
Business Solutions.

PowerBPM ships with 15+ pre-built use cases covering the most common enterprise workflow challenges — from credit
approvals and vendor management to ethics portals and supply chain management.

Virtual Banking Assistant

Account enquiries, fund transfers, loan applications, dispute resolution, and product recommendations — in Arabic, Swahili, Hindi, and English across WhatsApp and mobile banking apps.

KYC & Onboarding AI

Conversational account opening and KYC verification — guiding customers through document submission and identity verification in their preferred language.

Islamic Banking Assistant

Sharia-compliant conversational AI for Islamic banking products — Zakat calculators, Hajj savings guidance, Halal investment recommendations, and Murabaha explanations.

Subscriber Self-Service

Bill payment, plan upgrades, data top-ups, complaint logging, and network issue reporting — deflecting 68% of calls from human agents while improving CSAT scores.

Churn Prevention AI

Proactive outreach to at-risk subscribers with personalised retention offers — delivered conversationally in their language, at the right moment, on their preferred channel.

Shopping Assistant

AI-powered product discovery, personalised recommendations, order tracking, returns processing, and post-purchase support — in Arabic and English across web and WhatsApp.

Citizen Services AI

Arabic-first citizen service chatbots for government portals — handling permit applications, document requests, complaint logging, and service status queries 24/7.

Patient Engagement AI

Appointment booking, medication reminders, post-discharge follow-up, and symptom triage — multilingual patient engagement that improves outcomes and reduces no-show rates.

Employee Experience AI

Internal HR assistant on Microsoft Teams — handling leave requests, payroll queries, IT helpdesk, policy questions, and onboarding for multinational workforces.

Virtual Banking Assistant

Account enquiries, fund transfers, loan applications, dispute resolution, and product recommendations — in Arabic, Swahili, Hindi, and English across WhatsApp and mobile banking apps.

KYC & Onboarding AI

Conversational account opening and KYC verification — guiding customers through document submission and identity verification in their preferred language.

Islamic Banking Assistant

Sharia-compliant conversational AI for Islamic banking products — Zakat calculators, Hajj savings guidance, Halal investment recommendations, and Murabaha explanations.

Subscriber Self-Service

Bill payment, plan upgrades, data top-ups, complaint logging, and network issue reporting — deflecting 68% of calls from human agents while improving CSAT scores.

Churn Prevention AI

Proactive outreach to at-risk subscribers with personalised retention offers — delivered conversationally in their language, at the right moment, on their preferred channel.

Shopping Assistant

AI-powered product discovery, personalised recommendations, order tracking, returns processing, and post-purchase support — in Arabic and English across web and WhatsApp.

Citizen Services AI

Arabic-first citizen service chatbots for government portals — handling permit applications, document requests, complaint logging, and service status queries 24/7.

Patient Engagement AI

Appointment booking, medication reminders, post-discharge follow-up, and symptom triage — multilingual patient engagement that improves outcomes and reduces no-show rates.

Employee Experience AI

Internal HR assistant on Microsoft Teams — handling leave requests, payroll queries, IT helpdesk, policy questions, and onboarding for multinational workforces.

Virtual Banking Assistant

Account enquiries, fund transfers, loan applications, dispute resolution, and product recommendations — in Arabic, Swahili, Hindi, and English across WhatsApp and mobile banking apps.

KYC & Onboarding AI

Conversational account opening and KYC verification — guiding customers through document submission and identity verification in their preferred language.

Islamic Banking Assistant

Sharia-compliant conversational AI for Islamic banking products — Zakat calculators, Hajj savings guidance, Halal investment recommendations, and Murabaha explanations.

Subscriber Self-Service

Bill payment, plan upgrades, data top-ups, complaint logging, and network issue reporting — deflecting 68% of calls from human agents while improving CSAT scores.

Churn Prevention AI

Proactive outreach to at-risk subscribers with personalised retention offers — delivered conversationally in their language, at the right moment, on their preferred channel.

Shopping Assistant

AI-powered product discovery, personalised recommendations, order tracking, returns processing, and post-purchase support — in Arabic and English across web and WhatsApp.

Citizen Services AI

Arabic-first citizen service chatbots for government portals — handling permit applications, document requests, complaint logging, and service status queries 24/7.

Patient Engagement AI

Appointment booking, medication reminders, post-discharge follow-up, and symptom triage — multilingual patient engagement that improves outcomes and reduces no-show rates.

Employee Experience AI

Internal HR assistant on Microsoft Teams — handling leave requests, payroll queries, IT helpdesk, policy questions, and onboarding for multinational workforces.

Platform Features

Every Thing
You Need.
All in One
Platform.

PowerBPM’s full feature set is designed for enterprise-grade operation — combining


ease of use with the depth and configurability that complex organisations demand.

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Customisable Workflow Templates
Design flexible workflows tailored to business needs.
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Automation Ready
Integrate automation tools for efficiency.
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Automation Ready
Integrate automation tools for efficiency.
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Automation Ready
Integrate automation tools for efficiency.
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Automation Ready
Integrate automation tools for efficiency.
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Automation Ready
Integrate automation tools for efficiency.
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Automation Ready
Integrate automation tools for efficiency.
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Automation Ready
Integrate automation tools for efficiency.
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Automation Ready
Integrate automation tools for efficiency.
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Automation Ready
Integrate automation tools for efficiency.

Integrations

Plugs Into
Your Existing.
Tech Stack.

PowerBPM integrates seamlessly with your existing enterprise systems — acting as an intelligent orchestration layer that
enhances rather than replaces your current technology investments.

Built natively on Microsoft 365, PowerBPM leverages your existing M365 licences — Power Automate, SharePoint, Teams —
while adding enterprise-grade BPM capabilities that M365 alone cannot provide.

SAP
ERP Integration
Oracle
EBS & Cloud
Salesforce
CRM Integration
M365
Native Platform
SharePoint
Document Layer
SQL / Oracle DB
Database Layer
Power Automate
RPA Engine
Teams
Collaboration
Any API
Custom Integration

Ready to Automate Your Workflows?

From Manual Process
to Intelligent
Automation. Fast.

Let VGAI’s team show you how PowerBPM can transform your approval
workflows, reduce manual effort by 50%, and deliver measurable ROI
within weeks of deployment.

Request a Demo
Download Product Brochure